BUREAU SERVICES | Wyon Medical Bureau

Practice Administration

CONVERSION OR IMPLEMENTATION of your current software/system.
Online patient appointment booking.
Live appointment diary.
Integrated smart calendar.
Patient file creation; accurate & up to date capturing of patient & medical aid details.
REAL-TIME medical aid confirmation & benefit checks with all major medical schemes.
Automatic reminders before appointments.
Communication history with all patients are kept record of & stored.
Online patient record keeping & data capturing.
Access to centralized patient records.
Practice & patient assistance with pre-authorizations.
Stock Management.
Integrated telehealth functionality.
Medical Scheme Registrations.
FREE Electronic scripting software.
Electronic sick notes, referrals, clinical and patient medical notes & records and patient details.
No costly hardware, backups or servers required, our solutions are completely cloud based, hosted & log in ready via a secure market leading application!

Billing, Claims & Reports

CLEAR benefit & patient contribution specified before appointments.
15-min turnaround time on estimates.
Automatic billing sheet selection pre-loaded with the correct ICD10 codes (practice specific).
Member Status Validation (MSV) and benefit checking.
Patient credit checks.
Modifier assistant makes posting modifiers simple and quick.
Medical Scheme Responses.
ALL medical aid claim submissions and reversals.
COID claim submissions.
Medical Aid real-time claim tracking
Medical Scheme rules updated automatically, no need to import new data when changes occur.
Annual tariffs updated.
Create your own pricing and custom rates with the billing assistant.
Daily reports provided, detailing claims submitted, approved/declined, comments & payments received.
Comprehensive monthly reports to assess monies received & cash flow.
Electronic remittance advises detailing breakdown of medical aid payments.
Automatic payment allocations.
One account & statement detailing patient & scheme contributions.
Account reconciliation.
Debt collection.

Security & Compliance

All our software & solutions are 100% POPIA & HPCSA compliant.
User Access Control.
User activity logs. (See when records were created or edited)
Stored user activity.
Data maintained on secure servers.
All patient billing information is encrypted with password protection.
Patient authentication.
Encrypted emails and statements.
Anti-virus solutions offered, loaded onto all your practice devices to ensure extra security.
Firewall setup & support.
Secure VPN options available.

Practice Support & Training

FREE in-house and/or remote program training available.
Daily access to our remote program support consultants offered, no need to wait in call centre ques.
On-site setup services to get your practice up & running on our systems and solutions.
Medical Receptionist training courses available.
REMOTE IT services available upon request.

Practice Patient-care

Follow up calls after appointments booked to request all necessary documentation for the consultation/procedure.
Assistance with patient pre-authorizations provided.
Pre-admissions with integration to hospitals.
Integration with our medical billing system.
Theatre lists & waiting lists.
Courtesy follow up calls to all patients after appointments & procedures on behalf of your practice.
Social media patient engagement.
We do what others don't, we take care of the heartbeat of your practice. #YourPatients ❤

SOCIAL Media & Practice Personalization

HR & Payroll

COMPREHENSIVE HR Administration – on request and according to the requirements of each customer. – Includes, but not limited to, Employment contracts, staff & salary reviews, warning letters, retrenchment process, employee annual medical screening, etc.)
PAYE, UIF and SDL registration for companies employing staff in South Africa for the first time.
Electronic distribution of payslips.
All calculations of PAYE, UIF and SDL.
Electronic filing of IRP5 reconciliations.
Processing of monthly salaries and weekly or fortnightly wage payrolls.
Statutory compliance.
Full employee data capture.
Payroll processing.
Administration of benefits such as provident fund, medical aid, etc.
Application for tax directives.
Provision of information necessary for annual financial audit.
Process tax year end and deal with queries from auditors.
Advice on changes to employee tax and other benefits according to changes in legislation.
Provision of management reports of relevant payroll data.

IT Support

Office Supplies & Connectivity

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